Turn First-Time Guests into Lifelong Regulars
An integrated loyalty and marketing engine that drives repeat visits, higher spend, and genuine customer relationships.
Disconnected Tools Are Killing Your Customer Retention
Most hospitality businesses juggle separate loyalty apps, email platforms, and POS systems that never talk to each other. The result is fragmented customer data, generic promotions that get ignored, and loyalty programmes that cost more to run than they return.
Common Challenges:
- Siloed systems that can't share customer data
- Generic promotions that fail to engage returning guests
- High cost of managing separate loyalty and marketing platforms
- No visibility into which campaigns actually drive repeat visits
Built-in Loyalty & Marketing solves these challenges and turns them into a competitive advantage.
One Platform for Loyalty, Marketing & Insights
QR Express unifies loyalty rewards, targeted campaigns, and customer insights in a single system. Every order automatically feeds your loyalty programme and marketing engine, so you can engage guests without any extra effort.
How to Set Up Built-in Loyalty & Marketing
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Capture Customer Data Automatically
Every digital order creates a customer profile with preferences, visit history, and spend data.
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Reward & Engage
Points, stamps, and tiered rewards are applied automatically at checkout.
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Launch Targeted Campaigns
Use real customer data to send personalised offers via email, SMS, or WhatsApp.
See Built-in Loyalty & Marketing in action. This video demonstrates how it works.
Loyalty & Marketing That Actually Pays for Itself
Drive measurable results with a system designed for hospitality.
Increase Repeat Visit Rate
Automated rewards give guests a compelling reason to come back.
Boost Average Spend
Personalised upsell offers encourage guests to order more each visit.
Eliminate Platform Fees
Replace expensive third-party loyalty and email tools with one built-in system.
Save Staff Time
Fully automated enrolment, points tracking, and campaign scheduling.
Compatible Products
This feature is available in these QR Express products.
Restaurant CRM
Understand Your Customers Better with Restaurant CRM
Loyalty System
Build lasting customer relationships and drive repeat visits with an automated loyalty programme.
Automated Marketing
Engage guests & drive repeat visits automatically.
Not sure which product is right for your business?
Contact us for a personalised recommendationWhere Built-in Loyalty & Marketing earns its keep
How different businesses use built-in loyalty and marketing to grow.
- Reward diners with points on every visit to encourage weekly returns
- Send personalised birthday offers that drive celebratory bookings
- Re-engage lapsed guests with automated win-back campaigns
- Digital stamp cards that replace paper punch cards
- Morning-rush loyalty bonuses for regular commuters
- Seasonal drink launch campaigns to loyalty members first
- Tiered VIP programmes that reward high-spend guests
- Happy-hour alerts sent to nearby loyalty members
- Exclusive cocktail previews for top-tier members
Related Features
Advanced Analytics Dashboard
Comprehensive business intelligence at a glance from a single unified dashboard.
Automated Loyalty Points
Automatic points collection and reward redemption with zero manual effort.
Integrated Google Review Prompts
Automatically prompt happy guests to leave Google reviews at the perfect moment.
Ready to Build a Loyal Customer Base?
Start turning every transaction into a relationship with built-in loyalty and marketing.