QR Express pricing
From your first QR order to advanced EPOS, loyalty and group-wide control — choose the capabilities that help your team run a better service.
Annual: save the equivalent of around 2 months
Plans for one venue
Unlimited orders. 0% commission.
Start taking orders from day one
Prices exclude VAT
Support
Knowledge base and business-hours email
Run faster, smoother service
Prices exclude VAT
Support
Email; one-business-day response target
Grow order value and repeat visits
Prices exclude VAT
Support
Priority; four-business-hour response target
Grow with our team by your side
Prices exclude VAT
Support
Named contact and up to 2 hours of managed changes monthly
For groups and venue networks
Run every venue from one place
Organisation fee from
£99 / month+ £69 per active venue
Minimum 2 active venues · Prices exclude VAT
| Capability | Start | Standard | Pro | Premium | Scale |
|---|---|---|---|---|---|
| Essentials and limits | |||||
| Active venues | 1 | 1 | 1 | 1 | 2+ |
| Tables / QR points | 10 | Unlimited | Unlimited | Unlimited | Unlimited |
| Staff accounts / KDS screens | 3 / 1 | Unlimited | Unlimited | Unlimited | Unlimited |
| Menu languages | 2 | All | All | All | All |
| Reporting history | 90 days | 24 months | 24 months + analytics | 24 months + analytics | Group-wide |
| Hosted venue PWA | Included | Included | Included | Included | Included |
| Ordering and operations | |||||
| Menu, orders, payments and allergens | Included | Included | Included | Included | Included |
| Data and report export | Essential | CSV | CSV + analytics | CSV + analytics | Group-wide |
| Custom domain and branding | Included | Included | Included | Included | |
| Direct ordering and professional service modes | Essentials | Included | Included | Included | Included |
| Digital bills and split payments | Included | Included | Included | Included | |
| QR Express EPOS | Core | Advanced | Advanced | Multi-site | |
| Scheduling, routing and capacity control | Scheduling | Included | Included | Included | |
| Growth and guest data | |||||
| CRM | History | Basic | Advanced | Advanced | Group-wide |
| Loyalty and reservations | Add-on | Included | Included | Included | |
| Automation and campaigns | Growth Essentials | Included | Included | Included | |
| Campaign attribution | Included | Included | Included | ||
| Reputation, upselling and dynamic pricing | Included | Included | Included | ||
| Advanced analytics and KDS | Included | Included | Included | ||
| Connectivity, management and support | |||||
| API and webhooks | Included | Included | Included | ||
| Named connector | 1 included | 1 included | Group package | ||
| Implementation plan | Included | ||||
| Central catalogue with local venue overrides | Included | ||||
| Central roles, approvals, audit and reporting | Included | ||||
| QR Express managed work | Up to 2 hrs/month | By contract | |||
| Reporting and account review | Monthly / quarterly | By contract | |||
| Seasonal hibernation | Paid | Paid | Included | By contract | |
| Annual replacement of the agreed sticker set | Included | By contract | |||
| Response target | 1 business day | 4 business hours | Named contact | Agreed SLA | |
Standard add-on
Add simple loyalty, reservations and email campaigns to Standard. These capabilities are already included in Pro and above.
£19 / month
Available on monthly Standard and Pro; included in Premium. Maximum 6 months in any rolling 12-month period.
£10 / month
The practical detail on payments, messaging, support and billing — all in one place when you need it.
QR Express charges 0% order commission. Your payment provider charges separately for processing; its rate is confirmed before payments go live. Refunds and chargebacks follow the provider's terms.
Growth Essentials includes 500 email sends each month. Need more? You will see the cost before you send.
Pro includes one named, maintained connector. Tell us which system you use and we will match the integration and handle the setup.
Hardware, delivery, travel, provider licences, refunds, chargebacks and expert work are excluded unless an order expressly says otherwise.
No plan has an order cap or per-order overage. Fair-use safeguards protect service stability under unusually high infrastructure or messaging demand.
Start includes business-hours email. Standard has a one-business-day response target, Pro a four-business-hour target, and Premium and Scale receive support matched to their service scope.
You can cancel a monthly plan before the next bill and keep access until the end of the paid period. Annual plans are prepaid and save the equivalent of around two months.
Detailed contractual terms are set out in the Terms and the order applicable to the account.
Yes. One venue can complete the menu → QR → order → payment → kitchen → report loop without a software charge.
No. No plan has an order cap or per-order overage.
No. It means 0% commission. Your payment provider charges a separate, disclosed processing fee.
Yes. Cancel before the next bill and keep access until the end of the paid period. Annual billing is prepaid and saves the equivalent of around two months.
