QR Express Feature

One Tap to Call a Waiter, Zero Awkward Hand Waves

One‑tap waiter requests from the guest's phone for immediate attention.

Call Waiter Feature feature screenshot

Guests Hate Waiting to Get Your Attention

Trying to flag down a waiter is one of the most common guest frustrations. Whether they need extra cutlery, want to ask a question, or are ready to pay, the inability to quickly reach a staff member damages the overall experience and slows your service.

Common Challenges:

  • Guests waving or calling out to get staff attention
  • Requests missed during busy periods
  • Delayed service damaging guest satisfaction scores
  • Staff unaware which tables need attention

Call Waiter Feature solves these challenges and turns them into a competitive advantage.

A Digital Bell on Every Table

QR Express puts a call‑waiter button on every guest's device. One tap sends an instant notification to your team, complete with the table number and request type.

How to Set Up Call Waiter Feature

  1. Guest Taps 'Call Waiter'

    A prominent button on the digital menu sends a request instantly.

  2. Staff Notified in Real Time

    The nearest available team member receives an alert with the table number.

  3. Request Fulfilled

    Staff attends the table and marks the request as complete.

See Call Waiter Feature in action. This video demonstrates how it works.

Need help? Our support team can set this up for you.
Key Benefits

Better Communication Between Guests and Staff

A simple feature that makes a big difference to service quality.

Instant Staff Alerts

Requests reach the right team member in seconds.

No Missed Requests

Every call is logged and tracked until resolved.

Improved Guest Experience

Guests feel looked after without needing to wave or shout.

Smarter Staff Allocation

Managers can see request patterns and deploy staff accordingly.

Works With

Compatible Products

This feature is available in these QR Express products.

Restaurant EPOS System

A central hub to manage orders, payments, and operations efficiently.

QR Code Ordering System

Faster service, higher turnover. Let guests order & pay instantly.

Not sure which product is right for your business?

Contact us for a personalized recommendation

Ready to Make Every Guest Feel Attended To?

See how the call‑waiter feature elevates your service instantly.

Our pricing experts can help you optimize your pricing strategy during the demo.