One-Tap Reordering for Returning Guests
Guests see their past orders and reorder favourites instantly -- no browsing required.
Repeat Guests Waste Time Re-Building the Same Order
Loyal customers who visit regularly have to browse the full menu and rebuild their favourite order from scratch every time. This slows down ordering, frustrates regulars, and misses an opportunity to make repeat visits effortless.
Common Challenges:
- Repeat guests spending unnecessary time browsing a menu they already know
- No way to remember a guest's preferences or past orders digitally
- Missed opportunity to make loyalty feel personal and rewarding
- Slower ordering speed for your most valuable customers
Customer Order History solves these challenges and turns them into a competitive advantage.
Remember Every Guest, Speed Up Every Return Visit
QR Express automatically saves each guest's order history. When they return and scan, their past orders are ready to reorder with a single tap.
How to Set Up Customer Order History
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Guest Places an Order
The first order is automatically saved to the guest's profile.
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History Available on Return
Next time they scan, previous orders appear at the top of their menu.
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Reorder in One Tap
Guests tap a past order to add it to their cart instantly -- then customise if needed.
See Customer Order History in action. This video demonstrates how it works.
Faster Reorders, Stronger Loyalty, More Revenue
Order history makes every return visit faster and more personal.
One-Tap Reordering
Returning guests reorder in seconds instead of browsing the full menu.
Personalised Experience
Guests feel recognised and valued when their favourites are remembered.
Increase Visit Frequency
Frictionless reordering encourages guests to come back more often.
Data-Driven Insights
Understand guest preferences and popular reorder patterns.
Compatible Products
This feature is available in these QR Express products.
Restaurant EPOS System
A central hub to manage orders, payments, and operations efficiently.
QR Code Ordering System
Faster service, higher turnover. Let guests order & pay instantly.
Not sure which product is right for your business?
Contact us for a personalized recommendationUse Cases
How different businesses benefit from customer order history.
Restaurants
Fast Serving Restaurants (QSR)
Related Features
Advanced Dietary & Allergy Filters
Allergen and dietary filtering so guests can find safe, suitable menu items instantly.
Detailed Order Customisation
Let guests customise every detail of their order with modifiers, extras, and special requests.
Dynamic Menu Pricing
Automatically adjust item prices based on demand, time of day, or stock levels directly within QR Express.
Ready to Make Every Return Visit Effortless?
Enable order history and give your loyal guests the fastest reordering experience.