Give Guests Full Control Over Every Order Detail
Modifiers, extras, portion sizes, and special requests -- all handled digitally and accurately.
Verbal Customisations Get Lost Between Table and Kitchen
When guests request modifications verbally, details are often misheard, forgotten, or scribbled incorrectly. This leads to wrong orders, wasted food, unhappy guests, and additional strain on both front-of-house and kitchen staff.
Common Challenges:
- Customisation requests lost in translation between server and kitchen
- Handwritten modifications that are hard to read on paper tickets
- Guests receiving incorrect orders due to missed modifier details
- Staff struggling to remember complex multi-modifier orders verbally
Detailed Order Customisation solves these challenges and turns them into a competitive advantage.
Guests Customise, the System Captures Every Detail
QR Express lets you define every possible modifier, extra, and option for each menu item. Guests select their preferences digitally, and the order arrives at the kitchen complete and accurate.
How to Set Up Detailed Order Customisation
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Set Up Modifiers
Define options like size, doneness, sides, extras, and removals for each item.
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Guests Customise Their Order
Guests tap through clear options and add special instructions before submitting.
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Kitchen Receives Full Details
Every modifier and note is printed or displayed on the kitchen ticket, clearly formatted.
See Detailed Order Customisation in action. This video demonstrates how it works.
Accurate Orders, Happy Guests, Less Waste
Detailed customisation reduces errors and puts guests in control.
Eliminate Modifier Errors
Digital selection removes mishearing and handwriting mistakes.
Increase Revenue with Paid Extras
Charge for add-ons and upgrades that guests select themselves.
Reduce Food Waste
Fewer wrong orders means less food sent back and thrown away.
Speed Up Service
Staff spend less time clarifying orders and handling remakes.
Compatible Products
This feature is available in these QR Express products.
Restaurant EPOS System
A central hub to manage orders, payments, and operations efficiently.
QR Code Ordering System
Faster service, higher turnover. Let guests order & pay instantly.
Not sure which product is right for your business?
Contact us for a personalized recommendationUse Cases
How different businesses use detailed order customisation.
Restaurants
Fast Serving Restaurants (QSR)
Related Features
Advanced Dietary & Allergy Filters
Allergen and dietary filtering so guests can find safe, suitable menu items instantly.
Customer Order History
Let returning guests reorder their favourites in seconds with saved order history.
Dynamic Menu Pricing
Automatically adjust item prices based on demand, time of day, or stock levels directly within QR Express.
Ready to Let Guests Build Their Perfect Order?
Enable detailed order customisation and eliminate modifier mistakes for good.