Send the Right Message to the Right Guest at the Right Time
Targeted email, SMS, and WhatsApp campaigns driven by actual ordering behaviour and preferences.
Batch-and-Blast Campaigns Are Wasting Your Marketing Budget
Sending the same generic offer to your entire customer list leads to low open rates, high unsubscribe rates, and wasted spend. Without data on what each guest actually orders, your marketing is just noise -- and guests tune it out fast.
Common Challenges:
- Low open and conversion rates from generic bulk messages
- No segmentation based on real ordering behaviour
- Inability to reach guests on their preferred channel
- Marketing spend with no clear attribution to revenue
Personalised Marketing solves these challenges and turns them into a competitive advantage.
Data-Driven Campaigns Across Every Channel
QR Express combines rich ordering data with multi-channel delivery so every campaign feels personal. Build segments, craft messages, and schedule sends -- or let automation handle it all.
How to Set Up Personalised Marketing
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Build Smart Segments
Filter guests by spend, visit frequency, favourite items, dietary preferences, or last visit date.
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Craft Personalised Messages
Use dynamic fields to address guests by name and reference their favourite dishes.
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Send via Email, SMS, or WhatsApp
Reach guests on the channel they engage with most, with one-click or automated scheduling.
See Personalised Marketing in action. This video demonstrates how it works.
Marketing That Guests Actually Welcome
Turn customer data into campaigns that feel helpful, not spammy.
Higher Open & Click Rates
Relevant, personalised messages consistently outperform generic blasts.
Multi-Channel Reach
Email, SMS, and WhatsApp from one platform -- no third-party tools needed.
Automated Trigger Campaigns
Welcome series, win-back flows, and birthday offers that run on autopilot.
Clear Revenue Attribution
Track exactly how much revenue each campaign generates.
Compatible Products
This feature is available in these QR Express products.
Restaurant CRM
Understand Your Customers Better with Restaurant CRM
Loyalty System
Build lasting customer relationships and drive repeat visits with an automated loyalty program.
Automated Marketing
Engage guests & drive repeat visits automatically.
Not sure which product is right for your business?
Contact us for a personalized recommendationUse Cases
How different businesses use personalised marketing to grow revenue.
Restaurants
Chains & Franchises
Related Features
Advanced Analytics Dashboard
Comprehensive business intelligence at a glance from a single unified dashboard.
Automated Loyalty Points
Automatic points collection and reward redemption with zero manual effort.
Built-in Loyalty & Marketing
Integrated loyalty and marketing system that drives repeat business.
Ready to Make Every Message Count?
Start sending personalised campaigns that guests look forward to receiving.