Every Item Routed to the Right Station, Instantly
Orders are automatically split and sent to the correct kitchen station, bar, or prep area in real time.
Manual Order Routing Creates Bottlenecks and Delays
When a single order contains items for multiple stations -- starters for the cold section, mains for the grill, drinks for the bar -- manual routing slows everything down. Runners ferry tickets, items arrive at different times, and the guest experience suffers.
Common Challenges:
- Orders with mixed items manually split across stations
- Drinks arriving long before or after food
- Kitchen runners wasting time delivering paper tickets
- No visibility into which station is behind or overloaded
Real-Time Order Routing solves these challenges and turns them into a competitive advantage.
Automatic Splitting and Routing for Every Order
QR Express analyses each order and automatically routes items to the correct preparation station. The right ticket appears on the right screen at the right moment.
How to Set Up Real-Time Order Routing
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Define Your Stations
Map your kitchen, bar, and prep stations in the QR Express dashboard.
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Assign Items to Stations
Link menu categories or individual items to their preparation station.
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Orders Route Automatically
Each item in an order is sent to its assigned station the moment the order is placed.
See Real-Time Order Routing in action. This video demonstrates how it works.
Faster Prep, Better Coordination, Smoother Service
Automatic routing eliminates bottlenecks and keeps every station in sync.
Eliminate Manual Ticket Splitting
No more tearing tickets apart or running them to different stations.
Synchronised Course Timing
Coordinate when items from different stations should be ready together.
Reduce Prep Bottlenecks
Each station sees only its items, keeping focus and reducing clutter.
Real-Time Station Visibility
See which stations are busy and where delays are building up.
Compatible Products
This feature is available in these QR Express products.
Restaurant EPOS System
A central hub to manage orders, payments, and operations efficiently.
Kitchen Display System (KDS)
Streamline kitchen operations, eliminate paper tickets, and improve order accuracy with real-time digital displays.
QR Code Ordering System
Faster service, higher turnover. Let guests order & pay instantly.
Not sure which product is right for your business?
Contact us for a personalised recommendationWhere Real-Time Order Routing earns its keep
How different businesses use real-time order routing to streamline their kitchen.
- Split orders across cold starters, hot mains, and dessert stations
- Route bar drinks separately so they arrive with the right course
- Coordinate timing between grill, fryer, and plating stations
- Route room service orders to the nearest kitchen on the correct floor
- Banquet orders split across pastry, hot kitchen, and cold prep
- Multi-vendor orders routed to individual stalls automatically
- Central payment with items dispatched to the correct vendor
- Guest notified when each vendor's items are ready
Related Features
Advanced Dietary & Allergy Filters
Allergen and dietary filtering so guests can find safe, suitable menu items instantly.
Customer Order History
Let returning guests reorder their favourites in seconds with saved order history.
Detailed Order Customisation
Let guests customise every detail of their order with modifiers, extras, and special requests.
Ready to Streamline Your Kitchen Operations?
Set up automatic order routing and keep every station running at peak efficiency.