Customer Retention

QR Express Loyalty System

Keep customers coming back for more with an easy-to-manage, automated loyalty programme integrated seamlessly with your ordering system.

Automated points system rewards customers effortlessly.
Create custom rewards tailored to your brand.
Build a valuable customer database for targeted marketing.
Increase customer retention and drive repeat visits.

The Challenge

  • Difficulty tracking and rewarding loyal customers.
  • Losing customers to competitors due to lack of engagement.
  • Generic marketing efforts that don't resonate.
  • Manual loyalty programmes are time-consuming and error-prone.

The QR Express Loyalty Solution

  • Automatically awards points for purchases made via QR Express.
  • Encourages repeat business with enticing, customisable rewards.
  • Gathers customer data (with consent) for personalised marketing campaigns.
  • Integrates seamlessly with QR Express ordering and EPOS for smooth operation.
Simple Steps to Loyalty

Effortless Loyalty Management

Our integrated system makes rewarding customers simple and automatic.

STEP 1

Customer Opts-In & Orders

Customers easily join the loyalty programme during the ordering process.

STEP 2

Points Awarded Automatically

Eligible points are calculated and added to the customer's account after purchase.

STEP 3

Rewards Redeemed Easily

Customers can view and redeem their earned rewards on future orders.

Key Features

Everything You Need to Build Loyalty

Empower your restaurant with tools designed to foster customer relationships and boost repeat business.

Automated Loyalty Points

Automatic points collection and reward redemption with zero manual effort.

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Built-in Loyalty & Marketing

Integrated loyalty and marketing system that drives repeat business.

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Data Security & GDPR

Security controls that support your GDPR responsibilities

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Personalised Marketing

Targeted email, SMS, and WhatsApp campaigns powered by real customer data.

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Solutions

QR Express Loyalty System by Industry

See how QR Express Loyalty System is tailored for your specific industry.

Loyalty System for Bakeries

Reward regulars and pre-order customers with automatic points, digital offers and simple redemption.

  • Digital loyalty replacing paper punch cards
  • Pre-order incentives for seasonal items
  • Loyalty points for every purchase
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Loyalty System for Bars

Reward regulars and drive midweek footfall with automatic points, offers and digital rewards.

  • Midweek visit frequency increased
  • Happy hour promotions targeted to members
  • Event and special night VIP perks
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Loyalty System for Cafes

Use digital stamps and automatic rewards to give café customers more reasons to return.

  • Replace paper stamp cards with digital rewards
  • Morning regulars rewarded automatically
  • Targeted promotions based on purchase history
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Loyalty System for Chains & Franchises

Run one loyalty programme across every location, with consistent rewards and group-wide control.

  • Earn and redeem at any branch
  • Centralised programme management
  • Location-level performance analytics
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Loyalty System for Food Courts

Reward every visit with a cross-vendor loyalty programme shared across the whole food court.

  • Earn points at any food court vendor
  • Unified rewards across all stalls
  • Increased repeat visits to the food court
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Loyalty System for Hotels

Connect food and beverage loyalty with the wider hotel guest experience.

  • Cross-outlet rewards for restaurant, bar, and room service
  • Guest recognition across all F&B touchpoints
  • Post-stay re-engagement campaigns
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Loyalty System for QSR

Build repeat purchasing with high-volume loyalty, automatic points and timely rewards.

  • Transaction-level reward tracking at speed
  • App-based loyalty for mobile-first customers
  • Franchise-wide programme consistency
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Loyalty System for Restaurants

Turn first-time diners into regulars with automatic points, rewards and personalised offers.

  • Repeat visit frequency increased by 30%
  • Average spend per loyalty member up 20%
  • Automated birthday and anniversary rewards
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Loyalty System for Takeaways

Keep direct-order customers loyal with automatic points, rewards and timely offers.

  • Reduce reliance on third-party delivery apps
  • Reward direct ordering behaviour
  • Consent-based SMS and WhatsApp loyalty notifications; allowances and provider charges apply
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Native QR Express data

Works with QR Express Ordering and EPOS

Pro loyalty can use native QR Express ordering and EPOS data. Email, SMS and WhatsApp allowances, consent rules and usage charges apply separately.

Transparent Pricing

Loyalty options by plan

Growth Essentials adds one simple loyalty rule to Standard. Pro includes loyalty tiers, rewards, referrals, gift cards and automation.

  • Growth Essentials is £19 per month
  • Advanced loyalty and automation in Pro
  • Drives repeat business for faster ROI.
  • Pro includes advanced loyalty and customer-data tools.
View Full Pricing See pricing

Choose monthly flexibility or save with annual billing.

See How Loyalty Drives Repeat Business

Request a personalised demo to see how the QR Express Loyalty System can increase customer visits and revenue.

  • Increase customer retention rates.
  • Drive higher average order values from repeat customers.
  • Automate personalised marketing efforts.
  • Gather valuable insights into customer behaviour.