Restaurant Marketing Automation
Turn customer data into repeat business with targeted campaigns that save time, build loyalty and grow revenue.
The Challenge
- Spending too much time manually sending emails and messages?
- Struggling to personalise communication effectively?
- Losing potential repeat business from lapsed customers?
- Finding it hard to track marketing campaign results?
The QR Express Solution
- Automate email, SMS, and WhatsApp campaigns effortlessly.
- Leverage CRM data for highly targeted, personalised promotions.
- Set up trigger-based campaigns (birthdays, loyalty milestones, inactivity).
- Track campaign performance and measure ROI directly.
How Marketing Automation Works
Set up powerful automated campaigns quickly and easily.
Connect Your Data
Integrate seamlessly with your QR Express CRM and Loyalty data.
Build Your Campaigns
Create targeted email, SMS, or WhatsApp messages using simple templates.
Set Your Triggers
Define rules for automatic sending (e.g., birthdays, loyalty tiers, days since last visit).
Track & Optimise
Monitor open rates, click-throughs, and conversions to refine your strategy.
Powerful Automation Tools at Your Fingertips
Everything you need to automate engagement and boost loyalty.
Automated Loyalty Points
Automatic points collection and reward redemption with zero manual effort.
Learn moreBuilt-in Loyalty & Marketing
Integrated loyalty and marketing system that drives repeat business.
Learn moreIntegrated Google Review Prompts
Automatically prompt happy guests to leave Google reviews at the perfect moment.
Learn morePersonalised Marketing
Targeted email, SMS, and WhatsApp campaigns powered by real customer data.
Learn moreSocial Media Check-ins
Encourage guests to share their experience and check in on social media.
Learn moreRestaurant Marketing Automation by Industry
See how Restaurant Marketing Automation is tailored for your specific industry.
Marketing Automation for Bakeries
Bring neighbourhood regulars back to the counter automatically, no staff effort required.
- Win back regulars with "days since last visit" texts
- Birthday-cake reminders sent automatically, perfectly timed
- Track open, click and ROI on every campaign
Marketing Automation for Bars
Win lapsed regulars back and pack quiet midweek nights — automatically.
- Auto-text lapsed regulars after 30 quiet days
- Promote happy hours and event nights with zero staff effort
- Birthday rounds and loyalty perks triggered automatically
Marketing Automation for Cafes
Win back the regular who stopped showing up — automatically, while you pull shots.
- Trigger consent-based win-back messages by SMS and WhatsApp; allowances and provider charges apply
- Birthday and free-coffee loyalty milestones sent without lifting a finger
- Track open, click and redemption rates on every neighbourhood promo
Marketing Automation for Chains & Franchises
Brand-consistent win-back campaigns that fire automatically at every location.
- One campaign set, deployed across every franchise location
- Automatic birthday and win-back messages from group-wide CRM and loyalty data
- Open, click and ROI tracking broken down per site
Marketing Automation for Food Courts
Turn one-time mall traffic into known guests who return for relevant food-court offers.
- Auto win-backs that pull transient shoppers back to your stall
- Birthday and milestone offers timed to mall visits
- Track campaign opens, clicks and ROI per promotion
Marketing Automation for Hotels
Win guests back after checkout — automated campaigns that never let a stay be the last one.
- Win-back campaigns that re-engage guests months after checkout
- Birthday and milestone offers across restaurant, bar, and room service
- Track open, click, and rebooking conversion on every send
Marketing Automation for QSR
Automatically win back lapsed regulars and rebuild the habit of ordering from your brand.
- Auto win-backs the moment a regular's visit streak slips
- Consent-based birthday and loyalty messages by email, SMS and WhatsApp; allowances and provider charges apply
- Track conversion and ROI on every campaign with zero staff effort
Marketing Automation for Restaurants
Fill quiet midweek tables and win back lapsed regulars — on autopilot.
- Win back lapsed regulars with "days since last visit" triggers
- Birthday and loyalty-milestone offers sent automatically, no staff time
- Track opens, clicks and covers driven per campaign
Marketing Automation for Takeaways
Win back lapsed regulars and fill the evening rush — automatically, no staff effort.
- Auto win-backs for regulars who drifted to delivery apps
- Reach consented collect-and-go guests by SMS and WhatsApp; allowances and provider charges apply
- Track open, click and order conversion on every campaign
Use Approved Data Sources
Pro automation can use QR Express CRM, loyalty and native EPOS data. Third-party data requires a signed-off named connector and may carry provider fees.
Marketing automation from Pro
Pro includes lifecycle email automation, advanced segments and attribution. SMS and WhatsApp usage is charged separately.
- Automated Email, SMS & WhatsApp Campaigns
- Trigger-Based Marketing Included
- Full Integration with CRM & Loyalty
- Growth Essentials includes 2 manual campaigns and 500 sends monthly
Ready to Automate Your Restaurant Marketing?
See how QR Express can save you time and drive repeat business. Request your personalised demo today!
- Save hours of manual marketing work weekly.
- Increase customer lifetime value with targeted offers.
- Boost engagement with automated birthday & loyalty messages.
- Track your marketing ROI effortlessly.